Any unused and unbroken product can be returned within 30 days of receiving your order. The item must be returned in new condition, in original packaging, and with all paperwork, parts and accessories to insure credit (minus shipping). Returns on consumable items, such as bottled supplements, extracts, etc. are accepted only if the item has not been used or removed from the original packaging (some exceptions apply). Returns on consumable items, such as bulk herbs, bulk capsules, teas, and opened items are not accepted. All returns must be postmarked within 30 days of purchase to be eligible for a refund.

Please contact orders@earthwisebotanicals.com with your order information and reason for return prior to shipping the package. This will enable us to make sure that the specified item is eligible to be returned.

Please be sure to include your name, order number, phone number, email address and reason for returning the product along with your return. If possible include a copy of your original sales invoice or order number. Refunds will appear on your credit card statement within 7 business days of their arrival. Refunds via check or money order may take up to 2 weeks to arrive.